#CHK DROP PASSWORD INSTALL#
#CHK DROP PASSWORD DRIVERS#

When clearing a hard drive password with Dell's Client Configuration Toolkit (CCTK). Check if a Hard Drive Password is Present.Note: Changing the Fastboot option from Minimal to Thorough extends the Power on Self-Test process by several seconds and extend the laptop boot time.Ĥ. The USB keyboard is enabled when prompted to enter the hard drive password when the computer boots. Exit the system BIOS and save the changes made.Scroll down to select the Fastboot section and ensure that the setting is configured to Thorough ( Figure 10):įigure 10: Configure Fastboot setting to Thorough in BIOS.Press the down arrow key and select POST Behavior, and press Enter.Tap F2 at the splash screen to enter BIOS configuration.

#CHK DROP PASSWORD INSTALL#

Select BIOS from drop-down Category menu and download and install the latest available BIOS from the list.

#CHK DROP PASSWORD DRIVERS#

Download and install the latest BIOS update from Dell's Support Website / Drivers & Downloads.To resolve the issue, configure the Fastboot setting in the laptop BIOS to Thorough by following the steps below: This may occur on other Latitude laptop models.Ĭonfigure the Fastboot Setting in the Laptop BIOS to Resolve the Issue This issue has been reported when the laptop is either docked or when the keyboard is plugged into the external USB port on the Latitude E5440 and E7270. An external USB keyboard may not be recognized at the password prompt when the laptop is booting. When a hard drive password is configured within the Security section of the Latitude BIOS. NVME drives on PCIe Do Not support BIOS level hard drive passwords.Įxternal USB Keyboards Unable to Enter a Hard Drive Password at Boot on Latitude Laptops Note: NVME drives should still be usable with SATA operation disable, but there will be no BIOS password support in this mode. Your computer might display the message in several different methods depending on the computer and BIOS type that you have.Įxplore the tabs below to find the corresponding method for your computer type: This should prompt for the Hard Drive or BIOS password.

Restart the computer and tap the F2 key during POST to enter the System Setup (BIOS).

If your computer is already powered off, follow the instructions below to return to the password prompt: The following are BIOS and hard drive password release options if the password has been misplaced or forgotten. Computers with Hard Drive or BIOS Password Protection

Bluescreen with Hard Drive Password Set in BIOSġ.

Hard Drive Password using Dell Command Configure.

Dell Client Configuration Toolkit (CCTK).

Set up Hard Drive Password on M.2 SATA Drives.

Computers with Hard Drive or BIOS Password Protection.

Chk drop password